Frequently Asked Questions


1. What services does Restore Conservation Services offer?

At Restore, we specialise in three main areas:

  • Built Heritage and Conservation: From risk assessments and conservation works to heritage advice and condition assessments, we help preserve and restore cultural landmarks.

  • Heritage Collections: We digitize, catalog, and manage collections, making them accessible while ensuring their long-term preservation.

  • Digital Services: Using technologies like 3D LiDAR scanning, photogrammetry, and drone inspections, we document heritage sites and collections with precision.

2. What is heritage conservation, and why is it important?

Heritage conservation involves preserving and restoring cultural, architectural, and historical sites to maintain their integrity and significance for future generations. It helps protect the stories, craftsmanship, and identity embedded in these places while making them adaptable and sustainable in the modern world.

3. Do heritage consultants resist change or modern developments?

Not at all! As heritage consultants, our goal is to strike a balance between preserving the past and embracing the future. We understand the importance of adapting heritage spaces to modern needs while respecting their historical value. Whether it’s advising on adaptive reuse projects or integrating modern technology into heritage structures, we work to ensure that change is thoughtful, sustainable, and enhances the story of the place rather than erasing it.

4. How does technology play a role in your work?

We leverage cutting-edge technologies like 3D scanning, photogrammetry, and Geographic Information Systems (GIS) to document, analyse, and present heritage sites and collections. These tools enable us to create digital twins, conduct non-invasive inspections, and offer immersive experiences like virtual tours.

5. Can you assist with adaptive reuse projects for heritage buildings?

Yes, we provide expert advice on repurposing heritage structures in ways that retain their historical significance while meeting contemporary needs. Whether it's converting a school into a community space or integrating modern functionality into a historical building, we balance tradition with innovation.

6. Do you offer services for private collections or small-scale projects?

Absolutely! Our services cater to both large institutions and private clients. Whether it's digitising a family archive, cataloging a small collection, or providing conservation advice for a residential property, we are here to help.

7. What is the process for digitising a heritage collection?

Our digitisation process includes:

  • Assessment: Understanding the scope and significance of the collection.

  • Preparation: Cleaning, organizing, and documenting the items.

  • Scanning: Using advanced techniques like 2D and 3D digitisation.

  • Metadata and Cataloguing: Creating detailed records for easy access and retrieval.

  • Access: Making the digitised content available through platforms or tailored solutions.

8. Do you offer services for private collections or small-scale projects?

Absolutely! Our services cater to both large institutions and private clients. Whether it's digitising a family archive, cataloging a small collection, or providing conservation advice for a residential property, we are here to help.

9. Can you help with disaster preparedness for heritage sites and collections?

Yes, we offer risk assessment and disaster preparedness services, helping you develop strategies to protect heritage assets from natural disasters, environmental threats, or accidents. These plans include emergency response protocols and long-term mitigation measures.

10. How can I make my heritage site or collection more accessible to the public?

We specialise in interpretation design, curation, and digital outreach. By creating virtual tours, interactive exhibits, and engaging storytelling, we help bring heritage to a wider audience, making it accessible and relevant.

11. Do you work internationally?

Yes, while we are based in Australia, we are open to collaborating on heritage projects worldwide. With the help of digital tools and virtual consultations, we can support your project no matter where you’re located.

12. How do I get started with your services?

Reach out to us through our contact form or email us at info@restorecs.com.au. We’ll set up an initial consultation to understand your needs and tailor our approach to suit your project.

11. How much do your services cost?

Our fees depend on the scope and complexity of the project. After an initial consultation, we’ll provide a detailed proposal outlining costs and timelines.

Have a unique question?

  • info@restorecs.com.au